Privacy Policy
Last updated: July 28, 2026. This policy explains what Ludemap collects when you plan trips on a shared map, and how we use it. Plain language first; we will update this page when practices change.
Who we are
Ludemap is a shared trip planner operated at ludemap.com. For privacy questions, send a privacy request to palmasopoo@gmail.com.
What we collect
- Account data — if you sign in (for example with Google): name, email, and profile image provided by the identity provider.
- Guest session data — a session id and display name so you can join a trip without an account.
- Trip content you add — places, trip days, notes, tasks, chat messages, map drawings, and related trip metadata inside rooms you create or join.
- Billing and subscription data — if you start or manage a paid plan: email and name we send to Stripe to create a customer, Stripe customer and subscription identifiers, plan and payment status, billing period dates, and cancellation flags. Card numbers and payment credentials are collected and stored by Stripe; Ludemap does not store your full card number.
- Pro waitlist — if you join the waitlist: the email address you submit (and your account id if you are signed in) so we can notify you about paid-plan availability.
- Technical logs — standard server logs (IP, user agent, timestamps) needed to run and secure the service.
How we use data
We use this information to operate the shared map and day plan, invite collaborators, process subscriptions and invoices, improve reliability and safety, and respond to support requests. We do not sell your personal information. AI-assisted planning may send trip context you choose to provide to our model providers solely to generate or edit trip content you requested.
Sharing
Trip content is visible to people who join that trip (including guests with the link). We use infrastructure and service providers as processors to run Ludemap — including hosting, database, auth, maps, and Stripe for payment processing and the customer billing portal. We may disclose information if required by law or to protect the service and its users.
Retention
We keep account and trip data while your account or trip exists, and for a reasonable period afterward for backups and abuse prevention. Guest trips may be shorter-lived. Billing records (for example customer and subscription identifiers, plan history, and related invoices held by Stripe) may be retained as needed for accounting, tax, fraud prevention, and legal compliance even after you cancel a subscription. Waitlist emails are kept until you ask us to remove them or we close the waitlist. You can ask us to delete account-held data via the contact email above; canceling a paid plan alone does not delete your account or trip content.
Your choices
You can plan as a guest, sign in to keep trips, leave a trip, cancel a subscription when billing controls are available, leave the Pro waitlist by contacting us, or request access/deletion help. Do not put sensitive secrets into trip notes or chat. Map and place lookups may involve third-party map providers under their own terms. Stripe’s processing of payment data is also subject to Stripe’s privacy policy.
Children
Ludemap is not directed at children under 13. If you believe a child provided us personal data, contact us and we will take appropriate steps.
Changes
We may update this policy. The “Last updated” date will change when we do. Continued use after an update means you accept the revised policy.